2 Megatrends Dominate the Gartner Hype Cycle for Artificial Intelligence
October 4, 2020
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In 2020, the AI landscape was primarily shaped by two significant trends: the democratisation of AI and the industrialisation of AI, even amidst the global pandemic.
The democratisation trend signifies that AI is becoming accessible to a wider audience beyond just experts, with developers emerging as a crucial force in integrating AI into various enterprise roles.
Simultaneously, the industrialisation of AI focuses on making AI solutions reusable, scalable, and safe, driven by C-suite involvement to accelerate adoption and ensuring that responsible AI and governance are prioritised as AI matures and expands.
Overall, AI was seen as moving beyond inflated expectations to genuinely deliver tangible business benefits, with continued investment and the emergence of new AI solutions like generative AI and responsible AI reflecting its growing impact.